So mediacom...perhaps you can explain why your usage meter shows me using 7 GB of data between 1200-0206 this morning.....while our service was out? My month reset last night and shows a last update of 0206 this morning and shows 7 GB of data used between when the meter reset and that time. Only it would have been difficult to use data then, 1) because no one was online and no computers/phones were connected to download anything.....but if that was not enough, 2) we lost service during this time after our cmts went tits up again and dropped all upstream channels with one left completely out of spec (58+) with no throughput registering (that happens frequently these days).
So I would like to know how I used 7 GB when my modem had no functional connection to the internet?
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