Ok so I had a promo bundle that included 1gbps internet and the modem was included. That promo ran out and they started charging me for the modem. Perfect time to buy myself a D3.1 Modem. So I did. And all is well. I go to return the modem and they refuse to let me return the modem unless I buy the moca injector from them first since they say it is impossible for my TiVo services to work without it or their modem. My mediacom modem has been baselined for maybe as long as a year and no problems. The lady at the office claimed it would stop working eventually. What? So i explained to her that i have been using TiVo services without the moca in the modem for a long time and she basically called me a liar. I have never been as frustrated as I was after this experience. How do I return the modem and stop getting charged $10 a month?
↧