Hi All,
I am currently an AT&T U-verse customer. Iâm generally pretty happy with my service. However, an issue occurs every 6 months or so where a tech will accidentally clip the line that goes to my house when servicing the box down the street. This means I have to call tech support, run through the normal process of rebooting my modem, etc., and then they will schedule a tech visit. It can be a little frustrating as I have to take time off of work for this and be without internet until the tech can arrive. Also, the max package I can get is 45 mbps.
I decided to research other options and it looks like Mediacomâs Gigabit service is available for my residence. The advertised speeds of up to 1 Gbps are pretty enticing. However I know that individuals, in my area, with Medicacomâs regular cable internet service has reoccurring issues requiring them to reboot their modem and/or consistently deal with half than advertised speeds. For those that currently have or have had Mediacomâs gigabit service, I have a few questions:
1.) I know the answer to this one will probably vary by service area, but are you generally happy with the product? Do you notice frequent outages or have to regularly reboot your modem? Should I expect the gigabit service to be anymore consistent than regular cable internet?
2.) What does the install look like? All of my utilities are underground. Will the tech have to dig up my yard?
3.) Are the promotions listed on Medicacomâs website generally the best they can do? They currently list the 1.0 Gbps package at a promo price of $79.99 a year, plus a $99+ install fee, and a $10 activation fee. I donât see any bundles with TV, but not sure if I would want to go that route anyway. Also, does anyone know if the promotional deals require contracts? Iâd hate to lock myself into a poor service.
4.) Are there any other factors I should be aware of when making this decision?
Thanks in advance for your input!
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