:( I am a Mediacom customer in Albany, GA. The eye of Michael went right over our city. We were blessed to get power late Sunday. Two years ago we had some really bad straight line winds and lost Cable for weeks. I kept getting stonewalled and finally went to DirecTV for my television. Unfortunately,because of sole source for residential high-speed internet we couldn't get ATT except for DSL... I would have waited if only they had communicated. I've worked Cable TV, I am a tech, I understand. But silence is deafening. Thankfully, I have a healthy 4G account.
What I want from Mediacom is two things. 1. An outage map showing where the know outages are. 2. A system map of my area so I can tell if they are lying to me.
If I know how the cable is routed, and I know where the power is and isn't then I'll know whether they are telling me the truth.
BTW Previously, it took six months to get the hard line replaced due to Squirrel Chew, every time it rained I lost signal, and all they wanted to do is have me take days off from work and wait for a tech to verify I great signal when the sun was shining!
Any company but Mediacom... Just give me a viable choice!
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