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[AL] Issues with Tivo Updates?

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starting to get frustrated here.. anyone else having issues with the tivo updates? i have 2 pace units and 3 minis... The minis have updated just fine and seem to be working for the most part (the guide is not working properly) I assume the guide issue is due to the main unit not being upgraded yet.. i have verified that moca is working properly.. i rebooted my modem, waited for it to come up, rebooted my tivo boxes.. if i attempt to test tivo connection, it gets past the preparing step (good sign, have internet connectivity), then on 2nd step sits at negotiating for awhile before coming back and saying Problem with service.... at the Tivo central screen it gives err C133, which indicates an issue with the tivo service.. i called support and the first person wasnt interested in helping beyond telling me i have to reboot my modem.. since that was going nowhere, i asked to talk to their tivo specialists.. i got forwarded to tivo partner support, who basically said i needed to be a technician to troubleshoot.. i called back in to mediacom support and got a more reasonable tech.. she confirmed everything i was seeing.. said its an issue with the upgrade.. and offered to push the upgrade to me, but that it could take up to 72 hours... at this point.. Im wondering if Im just waiting 72 hours to call back in because nothing changed... or if Im just waiting to get lucky and it finally get through and upgrade... Anyone else run into this issue during the upgrade? Any suggestions on how to resolve? update available anywhere to download and just flash off a thumb drive? ;)

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