Hi I have 1 gig service.
Had issue with Motorola MB8600 all the sudden stop working - see https://www.dslreports.com/forum/r32329802-Cable-HSI-Motorola-MB8600-no-longer-works-other-DOCSIS-3-1-modems-may-be-out - and had to go to rental modem.
I just purchased SB8200 to see if that works and not pay the increase rental modem fee. I am online DOCSIS 3.1 downstream and DOCSIS 3.0 upstream.
I questioned tech support when setting up modem and was told give it 30-60 minutes to update.
I am wondering should I be connected to DOCSIS 3.1 on upstream too? Is this normal?
I am wondering if this was causing issues with my MB8600 (it should do both DOCSIS 3.0 and 3.1)????
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