I have a constant and never ending issue with high latency spikes and inconsistent connection quality. It happens every single day and is worse during high traffic hours. Sometimes my latency can get as high as 600ms and stays at that level for 10 seconds or longer.
I have run a few trace routes, and just as I experience during constant latency testing, every 10-15 minutes a massive spike hits, usually between the 2nd and 5th pings.
I’m using the mediacom provided modem/router combo, I’ve had 3 different ones from mediacom and 3 different models.
Tech support will only tell me they can’t do anything once a ping leaves their servers but I can see that the issue is when I’m pinging their server.
Any help is greatly appreciated.
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