NOTICE - I am not employed by nor represent Mediacom in any way. The information contained within this site is intended for general guidance on matters of interest only. This information was typed in by hand - Please keep an eye out for typos.
Effective April 22, 2014
This information is intended for the following communities: Altoona, Ankeny, Bondurant, Carlisle, Clive, Des Moines, Grimes, Hartford, Indianola, Johnston, Norwalk, Pleasant Hill, Urbandale, Waukee & West Des Moines, IA
RATES & SERVICES
---Boundary-Free monthly TV Service Rates---
Local Plus TV (formerly Broadcast Basic) - $29.95
Family TV (includes local plus TV) - $72.95 (
Prime TV (includes family TV, Starz, Encore, Digital Music, Digital Converter and Digital Gateway) - $88.95
Local Broadcast Station Surcharge - $2.77
HBO (Requires digital converter and Digital Gateway) - $17.95
Showtime (Requires digital converter and Digital Gateway) - $14.95
Cinemax (Requires digital converter and Digital Gateway) - $12.95
Starz (Requires digital converter and Digital Gateway) - $11.00
Hustler TV (Requires digital converter and Digital Gateway) - $24.95
Canales Latinos (Requires digital converter and Digital Gateway) - $7.95
HD Pak* - $6.95
Kids & Variety Digital Pak* - $7.95
Sports & Information Digital Pak* - $7.95
Movies & Music Digital Pak* - $7.95
Any 2 Digital Pak options* - $13.95
All 3 Digital Pak options* - 17.95
Digital Plus (no longer available for purchase) - $16.00
Digital Gateway (Digital Converter Required (Includes Interactive guide, Digital Music & VOD/PPV access)) - $4.00
Disney Family Movies On Demand - $4.95
PPV/VOD Movies (low resolution, Adult and special event prices may vary) - $4.99/Movie
HD VOD/PPV Movies (Adult and special event prices may vary) - 5.99/Movie
NFL RedZone (requires subscription to Sports & Information Pak) - $49.95/season
TiVo DVR Service* - $14.95
TiVo Multi-Room DVR Service - $19.95
Digital Video Recorder Service - $10.95
Additional Digital Video Recorder Service Each - $6.00
*Requires subscription to Family TV, Digital Converter and Digital Gateway. Rates are subject to change.
---Mediacom Always Faster Internet Services---
Download/Upload (speeds are not guaranteed and may vary)/Data Allowance/Monthly Residential Rates
Launch Internet: 3 Mbps download/512 KB upload/150 GB cap - $29.95
Prime Internet: 15 Mbps download/1 Mbps upload/250 GB cap - $49.95
Prime Plus Internet: 20-30 Mbps download/2 Mbps upload/350 GB cap - $59.95
Ultra Internet: 50 Mbps download/5 Mbps upload/999 GB cap - $79.95
Ultra Plus Internet: 105 Mbps download/10 Mbps upload/999 GB cap - $99.95
Additional Dynamic IP Address - $5.00
Wireless Home Networking (Wi-Fi, Cable Modem Rental Required) - Must subscribe to Internet - $3.95
Internet Surcharge (applies to customers subscribing only to Mediacom Always Faster Internet) - $15.00
---Lower Cost Phone Service (monthly fee includes unlimited calling in United States, Puerto Rico, US Virgin Islands and Canada, plus 13 calling features including Caller ID and Call Waiting)---
Phone Service - $49.95
Phone Service (with family TV or Internet Service) - $39.95
Phone Service (with family TV and Internet Service) - $29.95
World Plan Phone Service for Landline (requires Mediacom Phone Service, Includes 250 international minutes) - $14.95
World Plan Phone Service for Landline & Mobile (requires Mediacom Phone Service, Includes 250 international minutes) - $19.95
250 Additional World Plan Phone Service for Landline Minutes (requires Mediacom Phone Service, Includes 250 international minutes) - $14.95
250 Additional World Plan Phone Service for Landline & Mobile Minutes (requires Mediacom Phone Service, Includes 250 international minutes) - $19.95
Voice Mail - $4.95
Non-published Directory Listing - $4.50
---Monthly Equipment Rental & Fees---
Digital Converter with Remote (Does not include the Digital Gateway, that is an extra $4.00) - $6.50
Digital Adapter (Does not support Digital Gateway) - $0.99
HD Digital Adapter (Does not support Digital Gateway) - $1.99
TiVo Converter With Remote - $10.50
Additional TiVo Converters - $5.00
Cable Card (Does not include Interactive Guide and VOD/PPV access) - $1.99
Phone Modem Rental - $5.00
Data Modem Rental - $5.00
Data and Phone Modem Rental - $10.00
---Home Controller Monthly Service Rates & Installation Fees---
Basic Security (Requires Mediacom Internet Service) - $34.99
Basic Plus (Requires Mediacom Internet Service) - $39.99
Home Management (Requires Mediacom Internet Service) - $44.99
Home Controller Installation Fee - $99.99
---Home Controller Equipment Packages (All equipment charges are one-time fees)---
Basic Security (includes touch screen, wireless router, 2 door/windows sensors, 1 motion detector, 1 key fob) - $149.99
Basic Plus Camera (includes touch screen, wireless router, 2 door/windows sensors, 1 motion detector, 1 key fob) - $249.00
Basic Plus Thermostat (includes touch screen, wireless router, 2 door/windows sensors, 1 motion detector, 1 key fob) - $249.00
Home Management (includes touch screen, wireless router, 2 door/windows sensors, 1 motion detector, 1 key fob) - $349.00
ADD-ON EQUIPMENT CHARGES
Motion Detector - $50.00
Curtain (clip) Motion Detector - $50.00
Mountable Indoor Camera - $140.00
Door/Window Sensor - $35.00
Smoke Detector - $60.00
Appliance Module - $60.00
Lamp Module - $55.00
Moisture Sensor - $45.00
Thermostat - $140.00
Wireless Key Fob - $30.00
Carbon Monoxide Detector - $100.00
Outside Camera - $150.00
Siren Repeater - $85.00
INSTALLATION AND OTHER FEES
---Boundary-Free TV Installation Fees---
Standard Installation - $49.99
Standard Installation with either Internet or Phone Service- $74.99
Standard Installation with Internet and Phone Service - $99.99
Installation of additional outlet (same trip) - $20.00
Installation of additional outlet (separate trip) - $49.95
TiVo Upgrade Fee - $49.95 (NEW)
---Mediacom Always Faster Internet Installation Fees---
Standard installation - $49.99
Standard Installation with either Internet or Phone Service - $74.99
Standard Installation with Internet and Phone Service - $99.99
---Lower Cost Phone Service Installation Fees---
Standard Installation - $49.99
Standard Installation with either Internet or TV Service - $74.99
Standard Installation with Internet and TV Service - $99.99
Installation of New Phone Jack (if needed) - $75.00
Installation of additional Phone Jacks (if needed) - $49.00
---Other Fees---
Data Overage Charge per 50 GB Block - $10.00
Home Wire Maintenance - $4.95
Processing Fee for Payment by Phone with Customer Service Rep - $5.00
Activation Fee - $10.00
Field Reactivation of Account - $27.50
Electronic Reactivation of Account - $1.99
Transfer of Service - $29.00
Hourly Service Charge - $29.00
Field Change of Service - $15.99
Electronic Change of Service - $1.99
Change of Phone Number - $15.00
Non-Published Number Set-Up Fee - $15.00
Transfer Activation Fee - $10.00
Wireless Adapter Purchase - $39.95
Ultra Adapter Purchase - $49.95
Field Collection Charge - $20.00
Insufficient Funds Handling Charge - $25.00
Connection of Consumer Owned Equipment** (same trip) - $5.99
Connection of Consumer Owned Equipment** (separate trip) - $12.99
Unreturned Cable Modem - $139.00
Unreturned External Hard Drive - $100.00
Unreturned Standard Digital Receiver/TiVo Receiver - $450.00
Unreturned HD,DVR,HD/DVR Digital Receiver - $500.00
Unreturned TiVo Mini - $150.00
Unreturned Receiver Remote Control - $25.00
Unreturned Digital Adapter - $100.00
Unreturned Cable Card - $300.00
Unreturned Home Controller Touch Screen - $319.00
Unreturned Home Controller Router - $39.99
** This is a per item charge, including such items as a VCR, DVD player, home stereo, game equipment, etc.
Channel Lineup can be found here: http://mediacomtoday-lineup.com/lineup/76/altoona_ankeny_bondurant_carlisle_clive_des_m.aspx
Call Center (24/7) 855-633-4226
[edit] added link to channel lineup and call center phone # [/edit]
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The bitterness of poor quality lingers longer than the sweetness of low cost. (usually)
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