For the past few days during the evening our speeds have completely tanked to single digits from being well over 100. Upload speeds are unchanged and are perfect. @MediacomSupport on Twitter are useless as they don't seem to want to help and I'm on my final straw with this company. No wonder this company is dead last.
Here's my normal speed test
[att=1]
... and here's my latest test (w/o router inline, as so requested by @MediacomSupport)
[att=2]
... and another with router inline.
[att=3]
Text and small images seem to load "okay" on most sites but larger pages loaded with media, videos, and downloads barely work or just time out.
I just want this fixed. We pay a crapload of money and this is the service we get? I've already had all my coax replaced including the drop, swapped modem, and fixed an electrical issue that may have been causing issues so at this point it HAS to be within Mediacom's network.
Edit: Here's some traces:
traceroute to www.google.com (216.58.216.196), 30 hops max, 38 byte packets 1 * * * 2 172.30.93.33 (172.30.93.33) 72.886 ms 42.991 ms 45.465 ms 3 172.30.9.161 (172.30.9.161) 45.256 ms 45.254 ms 41.435 ms 4 12.249.49.9 (12.249.49.9) 55.018 ms 53.933 ms 58.331 ms 5 cr2.sl9mo.ip.att.net (12.122.112.74) 59.424 ms 61.465 ms 69.034 ms 6 cr2.cgcil.ip.att.net (12.122.2.21) 65.417 ms 64.424 ms 63.967 ms 7 ggr2.cgcil.ip.att.net (12.122.132.137) 61.937 ms 61.715 ms 76.185 ms 8 * * * 9 209.85.143.146 (209.85.143.146) 65.965 ms 72.14.233.67 (72.14.233.67) 83.156 ms 72.14.233.65 (72.14.233.65) 66.006 ms10 66.249.95.198 (66.249.95.198) 78.091 ms 72.14.237.219 (72.14.237.219) 67.218 ms 66.249.95.198 (66.249.95.198) 74.660 ms11 72.14.233.112 (72.14.233.112) 72.822 ms 72.14.233.201 (72.14.233.201) 71.242 ms 209.85.243.178 (209.85.243.178) 77.810 ms12 72.14.239.14 (72.14.239.14) 77.577 ms 209.85.143.98 (209.85.143.98) 78.104 ms 72.14.239.14 (72.14.239.14) 79.887 ms13 209.85.143.108 (209.85.143.108) 77.416 ms 77.318 ms 76.231 ms14 216.239.51.225 (216.239.51.225) 74.432 ms 78.130 ms 77.517 ms15 ord31s21-in-f4.1e100.net (216.58.216.196) 77.161 ms 76.562 ms 75.226 ms
traceroute to www.google.com (2607:f8b0:4009:808::2004), 30 hops max, 16 byte packets 1 * * * 2 2607:fdc8:4::1 (2607:fdc8:4::1) 46.140 ms 95.451 ms 87.124 ms 3 2607:fdc8:4:2::1 (2607:fdc8:4:2::1) 49.138 ms 47.873 ms 43.279 ms 4 te-0-13-0-4-pe01.111eighthave.ny.ibone.comcast.net (2001:559::45) 53.972 ms 50.388 ms 52.082 ms 5 as15169-6-c.350ecermak.il.ibone.comcast.net (2001:559::382) 75.657 ms 70.721 ms 73.760 ms 6 2001:4860::1:0:84b4 (2001:4860::1:0:84b4) 54.633 ms 55.876 ms 54.202 ms 7 2001:4860:0:1::1247 (2001:4860:0:1::1247) 57.191 ms 52.934 ms 54.697 ms 8 ord31s21-in-x04.1e100.net (2607:f8b0:4009:808::2004) 55.151 ms 52.867 ms 54.931 ms
↧