Hello Everyone! We have been listening closely to your feedback since the launch of our site and app redesign and we're excited to announce the launch of a useful new feature. Available already, you are now able to create, modify, and save payment profiles for quick selection and easy payments. This will allow you to make payments without the need to input bank or card information each time. Profiles can also be created and used by support center agents to assist with establishing auto-pay, and we are looking to implement this into our pay-by-phone system in the near future as well. The app can be downloaded from the links below. To get started with an Online Billing profile, follow the Online Billing link further down.
MediacomConnect:
Play Store: https://play.google.com/store/apps/details?id=com.speechcycle.smartcare.android.mediacom&hl=en
iTunes: https://itunes.apple.com/us/app/mediacomconnect/id527680234?mt=8
Online Billing:
http://www.mediacomcc.com/customer_account.html
As always, we are eager for feedback on this new feature, along with any recommendations you may have for future implementation. If you have any questions or concerns, please let me know and I can engage our dev team!
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MediacomChad
Mediacom Social Media Relations Team
http://support.mediacomcable.com/
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