I am going to attempt to get this resolved 1 last time. I have had the 1 GB since Sept last year. I have YET to even get 50% of the speed I am paying for. I had 14+ service calls and a credit or two but still it's NEVER worked even close to what I am paying for.
Now that my wife also works from home, I need this resolved. I have purchased my OWN modem (after trying 3 different MCC models) and was told it's my gear, so I replaced ALL of my network gear to enterprise level equipment THROUGH OUT my home. ALL new wiring through out and not ONE bit (pun intended) of speed improvement.
I am looking at my modem (forgive my ignorance if this is a nothing burger) but concerned about channel 159's statistics. Could this be the issue?
Downstream Bonded Channels
Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables
15 Locked QAM256 201000000 Hz 0.1 dBmV 40.5 dB 198 796
1 Locked QAM256 111000000 Hz 1.1 dBmV 40.4 dB 17 0
2 Locked QAM256 117000000 Hz 1.3 dBmV 40.4 dB 22 27
3 Locked QAM256 123000000 Hz 1.4 dBmV 40.4 dB 31 0
4 Locked QAM256 129000000 Hz 1.6 dBmV 40.4 dB 19 0
5 Locked QAM256 135000000 Hz 1.6 dBmV 40.4 dB 19 0
6 Locked QAM256 147000000 Hz 0.9 dBmV 40.2 dB 20 0
7 Locked QAM256 153000000 Hz 1.2 dBmV 40.5 dB 16 0
8 Locked QAM256 159000000 Hz 1.0 dBmV 40.1 dB 15 0
9 Locked QAM256 165000000 Hz 1.2 dBmV 40.2 dB 9 0
10 Locked QAM256 171000000 Hz 1.2 dBmV 40.4 dB 25 0
11 Locked QAM256 177000000 Hz 1.2 dBmV 40.5 dB 5 0
12 Locked QAM256 183000000 Hz 0.8 dBmV 40.6 dB 12 0
13 Locked QAM256 189000000 Hz 0.5 dBmV 40.5 dB 12 0
14 Locked QAM256 195000000 Hz 0.0 dBmV 40.4 dB 5 0
16 Locked QAM256 207000000 Hz -0.1 dBmV 40.7 dB 6 0
159 Locked Other 261000000 Hz -2.3 dBmV 39.0 dB 318520 0
Upstream Bonded Channels
Channel Channel ID Lock Status US Channel Type Frequency Width Power
1 1 Locked SC-QAM 36800000 Hz 6400000 Hz 41.0 dBmV
2 2 Locked SC-QAM 30400000 Hz 6400000 Hz 42.0 dBmV
3 3 Locked SC-QAM 23000000 Hz 6400000 Hz 40.0 dBmV
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