I purchased the gigabyte package a while back. For the past month or more I have been getting consistent slow speeds, like right now I just ran a speed test and didn't even hit over 10mbps down or up. When I first got the gigabyte package I was getting pretty close to 1000mbps, ranging from 850-950 roughly and 60mbps up. I noticed it when I was trying to watch a stream and play a video game and I started lagging, so I ran a speed test and got 10/10. I've done the usual, reset router etc. Sometimes it fixes it for a while but I just tried it now and it didn't do anything. Every time I call and they schedule a tech the problem goes away so I call and cancel, then it comes back. Any idea what the problem is?
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