A couple of weeks ago I began to have issues with my modem resetting itself often. This would happen at numerous times during the day. I have had a tech out to look at the cables and it seemed to be working for a short while. Then the disconnects came back. I switched some of the cables around that we had to make sure those weren't the issue. The problem was still persisting so I went ahead and switched out the old modem(Motorola SB6141) for a Zoom 5341J to see if that was the cause. Even after replacing the modem I am having issues. Any idea of how I could get this problem fixed?
The event log for my modem is showing this.
Sat Apr 05 13:27:43 2014 Notice (6) TLV-11 - unrecognized OID;CM-MAC=00:1c:7b:eb:9e:92;CMTS-MAC=0...
Sat Apr 05 13:27:43 2014 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Sat Apr 05 13:27:28 2014 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sat Apr 05 13:26:53 2014 Notice (6) TLV-11 - unrecognized OID;CM-MAC=00:1c:7b:eb:9e:92;CMTS-MAC=0...
Sat Apr 05 13:26:52 2014 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Sat Apr 05 13:26:48 2014 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=00:1c:7...
Sat Apr 05 13:26:34 2014 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=00:1c:7b:eb...
Sat Apr 05 13:26:10 2014 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sat Apr 05 13:25:38 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Sat Apr 05 13:22:56 2014 Notice (6) TLV-11 - unrecognized OID;CM-MAC=00:1c:7b:eb:9e:92;CMTS-MAC=0...
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Sat Apr 05 13:09:03 2014 Warning (5) ToD request sent - No Response received;CM-MAC=00:1c:7b:eb:9e...
Sat Apr 05 13:09:02 2014 Notice (6) TLV-11 - unrecognized OID;CM-MAC=00:1c:7b:eb:9e:92;CMTS-MAC=0...
Sat Apr 05 13:09:01 2014 Warning (5) ToD request sent - No Response received;CM-MAC=00:1c:7b:eb:9e...
Sat Apr 05 13:09:00 2014 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Sat Apr 05 13:08:47 2014 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=00:1c:7b:eb...
Sat Apr 05 13:08:31 2014 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sat Apr 05 13:07:58 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Sat Apr 05 13:04:27 2014 Notice (6) TLV-11 - unrecognized OID;CM-MAC=00:1c:7b:eb:9e:92;CMTS-MAC=0...
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=00:1c:7b:eb...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
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