Hello,
I've called into Mediacom several times regarding this problem. The last tech that came to my home literally just shrugged his shoulders and said "I don't know" replaced my modem and left.
The problem is the modem keeps losing sync and going off-line. This tends to happen any time I try to stream any media. Tonight my son wants to watch the wrestling pay per view and that can't happen because the modem won't stay up for more than ten minutes without needing to be reset.
The techs that have come out have said the signal levels are fine, and slow speeds are expected during peak hours. Which I could understand if those speeds were not under 2 mbps. I'm kind of at my wits end trying to get this issue corrected. They won't let me cancel service to to my contract with the company. However, I'm not getting what I signed up for.
Terrible speeds, modem losing sync...
No credit for service, terrible support. Really regretting not going with Centurylink...
Any ideas anyone can think of to fix this would be great, Thanks all.
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