Dear Mediacom,
I am an online maxx grandfathered customer and was told that I would be adjusted to Prime Plus status automatically. First I was told all I had to do was pick up a docsis 3 modem and all would be good. I have the modem and nothing has changed except for the fact that I have a cooler looking modem now. My speed is still the same 20/2 with a monthly data allowance of 350GB. Do you guys still need to flash the modem like you did for this customer? http://www.dslreports.com/forum/r29187570-IL-MediacomChad-what-s-the-max-internet-speeds-in-Poplar-Grove-IL-
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