Mediacom maintenance beats me to the punch...
I had been steadily watching my SNR slowly drift downward for over a month, edging its way to the point where the noise would start winning, and packet loss would begin. However, a 6hr outage during...
View Article[IA] gigabit incorrect speeds. unstable connections
problem 1. incorrect speeds pay for gig getting 200/60. was getting around 500 up til last week. now never goes over 200 problem 2. random slowdowns to 1mb or loss of internet altogether. this occurs...
View Article[IA] 1 Gig service stability issues
Hi everyone - I switched to Mediacom's 1 Gig service in September. Since then i've documented over 30 instances where the modem cycles (there's been more but i got lazy writing them down), have had 4...
View ArticleGiga install fail, possibly modem bricked from provisioning?
Tech came out to setup my giga. I bought my own ARRIS SURFboard SB8200 DOCSIS 3.1 modem. Plugin modem, lights up, tech calls mediacom, they provision modem. All lights appear to be on ow as they should...
View Article[MO] Speeds for giga/mediacom in CoMo today?
Just curious if anything is going on today, dns issues, stability issues, etc. Having massive issues with lag/packet loss/or something. Reset all my hardware, but suspected it may be storm related or...
View Article[IA] Mediacom Enterprise Fiber
Does anyone have experience with Mediacom Enterprise fiber optics? Is it go down as much for maintenance as the coax network? I am looking at alternative providers
View Article[FL] Settings for IPV6 on Asus RT-AC68P (Resolved)
Looking for some help. I want to enable IPV6 on my Asus RT-AC68P router running Merlin irmware. Asus says to check with my ISP, but I can't find any information on the MediaCom support site. What...
View Article[IA] Packet loss poll...
Ok, just curious if this is widespread. Open a command prompt. Type in: ping 8.8.8.8 -t (enter) Let that run for an hour, then press control+c... Report what your packet loss is. I haven't had better...
View Article[Cable HSI] Low speeds, packet loss and ping spikes.
I've had 3 techs out in the last 2 months. The first one literally swapped out the garbage Technicolor Docsis 3.1 modem that I was sent as a replacement for my old TC8717 with another TC8717, then...
View Article[Cable HSI] Unable to log in to Mediacom email, unable to reset password
This weekend my email client started giving me 'LOGIN failed' errors when trying to check my Mediacom email account. I figured it might just be a temporary outage and left it alone. The error is still...
View Article[MO] Internet in and out all night...
Super slow when it’s in. Now it’s dropped me completely it seems. What gives... :/ Seems I’ve had more issues pop up since moving to giga. Could be coincidental but just sayin :( Reset network, went to...
View Article[Cable HSI] New 1Gig Install need some advice!
Today I upgraded from the 200Mb service to the 1Gig along with home phone and Tivo (also 2 tivo mini's). They installed a new modem (Samsung Gx-mc990cl) that has MoCA, phone and router all built in and...
View Article[Cable HSI] Slow speed trouble calls
I know most of you guys are above average when it comes to being tech savvy. I'm still posting this hoping it may help someone understand few things about speeds and save you some money. More on this...
View Article[IA] Business account upgrade from 100M 300M
Are they not upgrading the modems some customers only have 8 downstream channel modems that support 8 channels.
View Article[Cable HSI] Getting 0.1 Mbit or slower on 100 Mbit line in middle of night
I've been living in a new apartment for less than a month now. For the past week or two we've been having slow downs in the middle of the night on our 100 Mbit connection. The speeds will drop all the...
View Article[Cable HSI] (Not Solved) Any Ideas on What's going on with this?
Rebooted the modem 12 hrs ago. Channel 2 (channel ID 1) is always high in corrected & uncorrected. That channel would be just above the top end of the FM band. I've seen the corrected number for...
View ArticleFew questions
Hey guys, I recently moved to a new place in Davenport Iowa. I had gigabit at my old place and I do here as well at the new town house. The wife was having a few issues with slowing down / pages timing...
View Article500Mb need a tech visit?
Why does having the 1Gb or the 500Mb service, REQUIRE a tech visit when I already have my own SB8200 Modem? Can't they not just push the config file out especially I had the 1 Gb before Downgraded to...
View Article[IL] Outage Followed by Missing Upstream Channel in Mansfield, IL
The internet went down around 6:15pm this evening here in Mansfield. Cable modem wouldn't sync. I unplugged it for a while then plugged it back in around 8:00pm and it successfully connected, however...
View Article[Cable HSI] Saturday my modem started giving me a 172.31.7 IP and nothing works
Like the subject says, I used to have a 50.81 IP for the longest time. Saturday morning while I was away my Internet stopped working. When I got home, my router was getting a 172.31.7 IP from DHCP. I'm...
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