[IA] Tech Question
I currently have 100/10 service and am quite happy with it (I get 134/12). Last year I bought a 16x4 cable modem to replace my current 8x4, thinking that it would be a little more stable and would...
View Article[IA] Service out, patience with MCHSI support, out. Ridiculous...
So, my gigabit service went out yesterday morning, sometime prior to 8AM. Did the normal modem reboot, reset button, no joy. Talked to support last night (does Mediacom outsource to India now? Broken...
View Article[IL] Help with T3 timeouts
I'm hoping that a Mediacom tech can help me out with the T3 timeouts that started about 2 weeks ago. Here are the details: Modem: Zoom 5341J (5.5.4.9J) Downstream Bonded Channels Channel Lock Status...
View Article[IA] Speed/Connectivity issues
Hey everyone! Moved out to Norwalk last July, and had noticed about a month ago I wasnt sustaining my gig speeds (getting about 400), but didn't have time to question it. Now it seems like I'm having...
View Article[Cable HSI] SB8200: Question Regarding Firmware
Question: Firmware Downgrade? I noticed my new Arris SB8200 I brought online has version: D31CM-PEREGRINE-1.0.1.0-GA-01-NOSH. My notes from setting up my Son's SB8200 last summer had...
View Article[IL] Gig speed FAIL
All was working well until two days ago. Now my GIG connection doesn't give me more than 7mb down on the Mediacom speedtest site. I've sent MC Chad an IM, but I haven't heard a word from him in four...
View ArticleGiga install fail, possibly modem bricked from provisioning?
Tech came out to setup my giga. I bought my own ARRIS SURFboard SB8200 DOCSIS 3.1 modem. Plugin modem, lights up, tech calls mediacom, they provision modem. All lights appear to be on ow as they should...
View ArticleSavage MN cable specs
I looking into getting A new modem for my son, he is currently using a old SB6121 I gave him. How many U/D channels are available in Savage. According to Mediacoms website looks like 60 is still their...
View Article[IA] Requested a new modem 3 times to be mailed to me
I've requested a new modem to be mailed to me 3 times every time I call in and talk to a tech support rep they say they are sending me a new modem I have the 1G service and the Technicolor modem does...
View Article[IA] Gig install finally working right.. It only took 10 months!
After 10 months of a spotty 3-5 Mbps upload speed on my gig connection I finally told them to fix it or cancel it. They actually fixed it! I'm getting a steady 950 down and 65 up now. Great job guys!
View Article[IA] Trying to Stream 2018 NBC Winter Olympics
Hello - trying to stream Olympics here, at NBC site. Asks users to select a TV provider, select Mediacom, asks for Mediacom log in but after entering log in info for Mediacom, NBC yields a "We're...
View Article"phantom" wireless networks
I have a Technicolor TC8715 from Mediacom and since I have installed it, I get the following wireless networks that do not show up in the router GUI or the mediacom control panel. outofservice...
View Article500mb speed issue
Just recently had Technicolor DOCSIS 3.1 modem installed with 500mb service. Speed were great but web pages were loading slowly or not at all. Spoke with tech support and modem has been reset multiple...
View ArticleSB8200 Signal Levels
We had an outage last week here in the Milton, Pace FL area. And these are what the signals look like after that, It use to not create so many errors. It is connected to a two splitter in the room that...
View Article[IA] Would Mediacom buy the state owned ICN?
Just a thought, since it’s fiber network is in all 99 counties. Maybe Imon or some other company would be interested?...
View Article[MO] Still being charged for a returned modem...30 months later.
I have tried to contact the Billing Reps online, and always get brushed off by saying "We'll have an answer for you in a few days" and "we'll coordinate with our account specialist". I've gotten no...
View ArticleSymmetrical speeds?
I came across this post today http://www.dslreports.com/shownews/Your-Crappy-Cable-Upstream-Speeds-Could-Soon-Improve-141155 Does anyone know about the advancements media com might take in this...
View Article[IA] Internet out
Ok so for the last month. Once a week in the morning hours usually around 5am to noon. My internet is out. I don't use it all that much during that time and only assumed it was some kind of maintaince....
View Article[IL] Why was I sent an unwanted modem and charged for it?
I just received a new modem from Mediacom that I did not ask for. I currently own my own ARRIS SURFboard SB6141 DOCSIS 3.0 (location in Moline, IL) which works fine. Since I'm on Ultra Plus (100 down),...
View Article[MO] Internet outage?
Is anyone else experiencing intermittent to full outage of Internet in or around Rogersville, MO (Near Springfield, MO). Modem is offline and not syncing back up.
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