[Cable HSI] Slow internet speeds at night.
Why is the internet being slow at night, is it maintenance? I've been noticing this for the past couple of days. It usually happens around 11pm where download speeds go to around 150mbps and 0.2 mbps...
View Article[IA] Dropped Packets. At least 3%. Makes gaming impossible.
I'm in Ankeny and I've noticed in the last week plus that during the afternoon and early night I am getting substantial packet loss. I play a high tick rate game that makes it unplayable during those...
View ArticleHBO MAX
Quick question, does anybody know if we will be getting HBO MAX with our HBO subscription through Mediacom? Some providers have worked out deals with HBO to bring MAX to their subscribers if they...
View Article[IA] Customer-Owned Equipment (Fiber)
I have a family member that wants to buy their own equipment instead of leasing. Normally I'd take a look at Mediacom's published list of compatible modems, but they claim they have Ethernet over...
View Article[IA] Long Down Time last night
I'm in urbandale and there was an absolute disconnection of my internet between midnight and 6AM this morning. Was there some maintenance going on or was it just me?
View Article[IA] Outage is resolved still no internet
The subject says it all. There was an outage this morning at midnight it was out until around 2 am. It was fine for about 2 hours then it has stopped working. Anyone else have a similar issue? A fix?...
View Article[IN] Just upgraded to 1Gbps, only getting about 300Mbps
Yesterday we upgraded our internet to 1Gbps. Yesterday and part of today we were still using our old 8-channel modem on the service and speeds were as expected for the modem, around 250Mbps down and...
View Articlelateny on mediacom side
did a tracrt i see a 40ms jump after it hops from my local node to across country why who knows but how do i fix this
View Article[MO] Signal issues, slow upstream in Springfield 65804
Had been doing okay until the last couple of days. Symptoms started with intermittent packet loss (20% today so Voip phones had dropped connections etc. even though download streaming was okay probably...
View ArticlePs4 internet
I have problems with my internet for awhile my ps4 internet runs slow and my upload speed is in the kbps I lag and can play online. I have an Ethernet cable hooked up and it is still slow don’t know...
View Article[IA] Upstream issues
I have been having periodic drops for the last week or so. Upstream light on Arris TM822 modem (Mediacom supplied) is amber. Resetting modem clears the amber and services is fine for a while, then...
View Article[IA] Unable access one Website and its fine on Verizon Network??
In Ankeny Iowa trying for 3 days to access www.machsupport.com unable using MediaCom but on my Verizon wireless, no Issues?? Its a CNC support website with the licensing and downloads. Interesting the...
View ArticleGetting 1/2 speed
I had a tech come to the house in March. After he authorized maintenance, the problem was fixed the next day. I was getting 950 megabits download on tests and actual downloads. That only lasted about a...
View ArticleMediacom rates are horrendous!
What's up with the Mediacom rates currently? I've been a customer since 2011 and have had the same services for the past 2+ years. The bill has gone up substantially to $200 a month after fees. That's...
View Article[IA] I have tried to upgrade my service three times today
I have tried to upgrade my service three times today. I have the MB8600 DOCSIS 3.1 modem and I have been trying to upgrade to the 500mbs service. Anyone else have issues with upgrading?
View Article"Title Not Available"
Anyone else seeing, in the guide, "title not available" for 752, 755, 760, 768, 776, 776....That's WE, CNBC, FX, HLN, Comedy Central, FreeForm on Mediacom's Tivo This glitch started friday and is...
View Article**UPDATE** Our initiatives have been extended
We are extending through the July and August billing cycles a series of previously announced initiatives directed at helping American families address work, education and health care challenges created...
View ArticleJune 30 data usage limit
My monthly billing cycle renews the 9th of every month. June 30 data usage allowance pause is in the middle of my billing cycle. How will this affect billing for data overage? To play it safe, because...
View Article[IL] Internet slow
These past few weeks i've been running into issues with my 200mb package. Keep losing conection to streaming services, cant play any online games without lagging out, and randomly losing connection on...
View Article