[IA] MediaCom Support Really Out of Touch
So to be transparent, Ive had MediaCom for over 3 years, never honestly had an issue with support. Yes, the internet had gone down and slow speeds, but always the support team via the mobile app and...
View Article[IA] Upstream issues fixed but now packet loss is crazy
I was having some upstream issues last week and @MediacomChad helped with those. This week I noticed a Mediacom tech in my back yard and chatted with him. He indicated that he was working on multiple...
View Article[IA] Intermittent Packet Loss - MCC at a loss (no pun intended)
I will say that I've been a Mediacom customer for over 20 years. Sure, I've had issues here and there but they've always (and I mean always) been able to take care of them. Until recently. I've been...
View Article[DVR] TiVo preload ads are coming
Any of you know how to block TiVo preload ads? I tried blocking suggested domains on TiVo forums but it didn't work. This crap got pushed to us employees first and I was just told by CS there is no opt...
View ArticleMediacom Texting Service
Hello Mediacom customers! Just wanted to let you know that our texting service is available to you 24 hours a day / 7 days a week. For more info please click here:-...
View Article[Cable TV] Mysterious Channel 1.1?
Howdy, I have two oddball questions, but I'll ask the second a little later to avoid confusion. I'm using a Toshiba Fire TV Edition television. I have it connected to the very basic Mediacom channels...
View ArticleBest way to add TV (1 Split Jack)
Channel Lock Status Modulation Channel ID Freq. (MHz) Pwr (dBmV) SNR (dB) Corrected Uncorrected 1 Locked QAM256 16 213.0 -2.3 35.8 0 0 2 Locked QAM256 1 111.0 1.1 36.6 2 0 3 Locked QAM256 2 117.0 1.1...
View Article[IA] Very inconsistent internet
I've had nothing but problems with mediacom and i don't have any other options for internet. Basically i cannot enjoy a gaming session with the boys because i'm constantly having packet loss, high ping...
View Article[RANT] Mediacom, you're going to start losing customers
I live in Davenport, IA. I worked from home during the COVID quarantine months and had good service (1GB download service) that worked well with the VPN I had to use. A few weeks ago, I started having...
View Article[IA] Can't connect to game server?
Hello, I have Mediacom as my internet provider (just recently switched from CenturyLink), and no matter what game I try to connect to it either lets me play for a few minutes and then disconnects or it...
View Article[CA] Could My Modem Be Dead??
My internet Service went down Tuesday, scheduled the earliest available service call for Wednesday 1pm to 5pm. Had someone at my house to handle the tech because i had to work but instead received a...
View Article[IA] DTA dci401geu2 no sound
My parents have this DTA and it's providing no sound. I verified the TV is ok. I changed the HDMI cable to another input. I tried using the coax out and all had no sound. The TV has Roku and sound is...
View Article[GA] Connection issues - Please Help
Long story cut really short. I know I do not have a cabling issue in my house and the issue is affecting my neighbors as well. We are all experiencing an upstream connection dropout since about 2 weeks...
View ArticleWhat is going on with internet on south side of Marion Iowa?
I have been having frequent disconnects in the late afternoon for about the last week or so... when its up its fine, but it has been dropping out alot. It just did it again a few minutes ago.. however...
View Article[IA] Check signal levels for Intermittent connectivity issues.
Can I get a tech to check signal levels on my modem? Yesterday I had 6 outages where resetting the modem resolved the issue. I went an got a replacement cable modem and I am considering connecting it...
View Article[IL] Daily Internet Outage
Every day for the past couple of weeks, I lose internet completely from about 11am -8pm. Have called supoort several times about it, they say they can see several streets worth of homes out in the...
View ArticleG Fiber in WDM
https://fiber.google.com/cities/westdesmoines/ Things are about to get interesting in West Des Moines😀
View ArticleLevels are high again
Connection keeps dropping but it does come back, does anyone have problems attaching a picture?
View Article[DE] Mediacom Residential service limitations?
I'm attempting to troubleshoot our company owner's Mediacom service connection at their summer home in Delaware. The Samsung gateway there seems okay, although there is no access to acquire event logs,...
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