Mediacom offshore customer service SUCKS!
Mediacom should be ashamed with the non-customer service provided by offshore. They are rude and and yet to help me anytime I have called. They can't even transfer a call. You have to call back and...
View Articlespeed testing - with Zonealarm security suite
Any suggestions? Over the past few weeks, I've been trying to tweak my Zonealarm settings. With it turned off I get speeds of 50/6 and pings around 19. This is an average at different parts of the...
View Article[IA] another night of modem reboots
ok this is enough, and i and my wife have pretty much had it with the modem rebooting. this is NOT, and has been proven so in the past, an issue with my gear. this is an issue that is happening every...
View Article[IN] 10+ hour Outage & no explanation
We've been out since 8:30 pm Thursday. It's now 7:30 am Friday and still no Internet. Can we get an explanation and whrn it'll be fixed? I'm now losing money, not that anyone cares.
View Article[MO] Columbia MO - Outtages Off and On
Is something going on where signals keep dropping on and off? This has been going on since last Thursday or so. Starts in about midnight and goes till 5 am (or so) Cant tell if its limited to just...
View Article[MO] Gettin' Kinda Hot...
Well, with the cooler fall weather, signal strength has gotten higher in this leg of the Jeff City Cable System. I noticed Downstream Channel 5 started kicking uncorrectable errors, and I saw an...
View Article[IA] High Total Uncorrectable Codewords on one channel
For the past couple of weeks, I have had to reset my cable modem about once every three days because my DL speed drops from 100meg to 2-5meg. A strange thing associated with this is that my UL goes...
View Article[IA] Outages in Quad Cities
Anybody else experiencing outages on tvs that do not have boxes? I am unable to tune anything on my tvs by themselves. For the most part everything seems to tune fine on my tvs with boxes. The only...
View ArticleSlow speeds for new account
I am a new Mediacom customer and have the 50Mbps internet plan. I have had the service for a couple days and have only seen speeds as high as 5Mbps, much lower than expected. Here is a recent speed...
View ArticleWhat is so hard about serving internet?
I don't understand what is so hard about serving reliable internet. I have a home network that I maintain and keep running. I understand that the mediacom network is much larger but so is their...
View Article[MO] Problems with ISP
So I have Mediacom Cable service and have had a neverending issue since I switched from AT&T DSL..which didn't lag. The issue is that the network spikes to a literal stop 5-10x per 30 minutes. We...
View Article[MO] Cold weather modom reboots
soo its cold again and AGAIN the modem cant stay on line REALLY REALLY GETTING SICK OF NEEDING A TECH OUT EVERY TIME THE WEATHER CHANGES
View Article[IA] Slow speeds through router
I am paying for 100 mb and am getting 20mb through my wifi router(built in modem). Docsis 3.0 What is even more odd is I only get 10 mb when connected directly to the router. I have tried four...
View Article[GA] Internet outage after Albany, Ga maintenance
I just got off the phone with Mediacom reps. There was maintenance in Albany today that ended at 4 pm. Afterwards, we were still without internet. I've tried connecting my modern to two different coax...
View Article[IA] Static Ip address option?
Does Mediacom have a static Ip address option available to it's customers? I tried searching the website and didn't see anything regarding it. We are a residential, ultra customer if that matters....
View Article[AL] Gateway Location
Hi again, 1. I was wondering if you (Chad) might be able to tell me if my packets travel over AT&T's network before hitting my assigned gateway (173.21.0.1). I need to rule out AT&T as a...
View Article[Cable TV] Heavy tiling on CATV
For the past week or so we've noticed a lot of tiling on a lot of our TV channels, mainly the HDTV channels. One in particular right at this moment is Food Channel HD. The channel not only is tiling,...
View Article[MO] Cisco DCP3008 blinking amber link light and noticeable packet loss.
I recently started mediacom and after the first day I started having noticeable packet loss, enough to disconnect me from any streaming game / movie. A tech wasn't able to find the problem. I've...
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