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[IA] SB6190 Firmware

My firmware is still 9.1.93D and I'm wondering if Mediacom can push a newer/better version to my SB6190. I know its customer owned, in the past Mediacom has done this for me before with older/different...

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[AL] 1 upstream channel

After having a stable connection for over a 1.5 months of service (installed mid August), I now only have one upstream channel. Before, I always had 4 upstream channels. Also, the downstream power...

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No Upload Speed

I've attached my modem status. Basically I've got no upload speed and the download is unstable. This just started happening. Mediacom can't get a tech out for 6 days and I work from home. Any thoughts?

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[AL] Speeds All Over the Place...

I get it's Saturday night and utilization is high, but I have 100/10 and speed is anywhere between 2 and 25 up. Literally you can do back to back tests and it fluctuate this much! Node issue maybe?

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[Cable HSI] Down in 61264 (hard (again))

MediacomChad, things had been great here for a week or so. Now we are back to the same thing. Lots of short drops and now I (and yes, my nephew up the road) have been down for close to five hours....

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[IA] 52601 Prime time speeds

http://results.speedtest.xfinity.com/result/1227966604.png 150/20 pkg, there is a serious issue in the midwest, and Im just getting to peak hours and this is by far the best server. Mediacom needs to...

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IPv6 dropping routes?

So I've been trying to diagnose this for a while now, and I'm running out of ideas to try. The long and short of things is that I get an IPv6 prefix handed to me, my router correctly passes the...

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[MO] Seemingly random outages

Does anyone know if Mediacom has daily scheduled reboots or network equipment? I've been having problems with what seemed like random loss of Internet connection that was only corrected by power...

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[AL] Service Call No Show

So I recently downgraded to Internet only. A tech was supposed to come yesterday to change the filter and pick up the box. Needless to say, it was a no call, no show. I assume I can drop the box at the...

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[FL] Yet another outage in the panhandle.

What has been going on with Mediacom in the Florida Panhandle? Tried to call and report the internet outage and the phone lines are so busy I couldn't get an operator.

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[MO] Neighborhood outage since Friday. Marshfield, MO

I've called and spoke with Mediacom, they claim there are no outages reported in my area. All of my neighbors have called also. Mediacom cannot send a tech until Tuesday the 11th. Is there anyone else...

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[Cable HSI] Speaking of Maint - Look what Happened to me.

Now I know most of you probably have a faster speed plan than my 15/1, but for YEARS I always got about 26/2 preforming speed tests on this site and/or speedtest.net. But after maintenance was...

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[IA] Random disconnects for the last 4 days

I haven't had many issues with the service until recently I get random disconnects all day long I can unplug the modem power and coaxial cable and it will work with full speeds for about 10 mins to 2...

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Using my own modem but MediaCom has it provisioned as theirs???

I have been a Mediacom customer for about 100 days. I have had one significant outage for 12 days last month. i have my own modem, a Zoom 5350 Cable Modem/Router with Wireless-N DOCSIS 3.0. I have it...

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Impromptu and unannounced "scheduled maintenance"?

Is Mediacom now pulling a CYA by saying that the outages that have been happening lately are part of scheduled maintenance despite the fact that it was never announced like it has been in the past?

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[IA] IP Geolocate

What does it take to get Mediacom to geolocate IP ranges properly? I am a subscriber of PlaystationVue and the range of IP's I come out of shows being in MO. I'm in Des Moines. Not that big of a...

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Can my house wiring limit channel bonding?

After the "maintenance" on 10/12, my modem no longer bonds upstream channels. I only get one upstream channel, 2. One call to customer service this morning at around 10AM, well after the 9AM ETR they...

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[FL] New Modem - Slow results

I just received a new modem (Hitron technologies) and this thing is slow. I was not able to be home when it was installed or else i would have discussed it with the installer. I just ran a speed test...

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Half Contracted DS Speeds

For about the past week I have not been able to get over roughly half of my package speed downstream - upstream is fine. Prior I would see about 110-113 down and about 16 up, but I now consistently...

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[MN] Internet out in Chanhassen, MN

Our internet has been out since 2:31am today. Tried the normal stuff like power cycling the modem and firewall. Modem is synced to 16 downstream channels but only 1 upstream channel. It seems like the...

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