[DVR] Metronet Fiber and Mediacom DVR
I am getting Metronet fiber installed tomorrow. I have been a customer with Mediacom for a fairly decent amount of time, have been happy with their service up until I moved to IA. I want to keep their...
View Article[IA] B-INIT-RNG Failure
B-INIT-RNG Failure - Retries exceeded; Ive never seen this before, our mediacom was just down for about an hour, I can provide signal levels if needed
View Article[Cable HSI] New Arris SB8200 Firmware Appeared
AB01.01.009.36.02_022720_183.0A.NSH was pushed here in Mid MO. Seems to be working well so far. Web pages load quicker, does not seem to lock up when you look at the system log (yet.) Still don't have...
View ArticleReturning Mediacom modem?
Hello folks I've recently purchased and had my own cable modem installed. Due to the current COVID19 situation I was told that my local Mediacom office was not open for hardware returns. I was told...
View ArticleSpeeds going crazy tonight
Speeds are up & down. One minute full capacity, next half the speed until I reboot the modem. I'm in the Quad city area, is there some work going on causing this?
View Article[IA] PacketLoss and poor connectivity lately
For the past few weeks I've had my service drop out 5-10 times a day and quickly reconnect. It kicks me off the internet and comes back in a few minutes every time. On top of that I've had fairly...
View ArticleMediacom issues internet suddenly dropping
Hello, I'm hoping you can help me out. For the last couple of days I have been without internet, even though all my lights on the modem are on and even my computer says it's connected. I have done...
View ArticleSb8200 High uncorrectable errors
So I've been chasing a speed fluctuation, intermittent outages, and packet loss issue since around September 2019. Power and SNR are good typically. Tons of uncorrectable errors on the status along...
View Article[IL] Issues with registering modem - Arris Surfboard 6183
Hi, My parents recently moved to a new location and they're having issues with getting their internet up and running. I'm trying to help them manage this remotely, which has proved frustrating. Due to...
View Articlespeed
ever since we moved from CenturyLink to Mediacom we've been having issues with our internet speed. My son is a streamer and he often cannot play and stream at the same time because the speed is so slow...
View Article[IA] Getting lag spikes while gaming.
Hello, I have been getting lag spikes while gaming and have run numerous tests with my gaming provider. Below is their determination: "After investigating this, it appears there is some trouble with...
View Article[IL] Upgraded and still showing the same speeds
I upgraded to the 1gig service and bought a new 3.1 modem, however I’m still getting the same speeds as I did before which is around 130mbps. Also am showing 3 modems on the account now when I look at...
View Article[IA] Connection is slow and keeps dropping.
Hi, For the past few weeks our Mediacom internet has been extremely unreliable. The connection is slow (about 1/7th it's normal speed) and is always dropping out. We've power cycled the modem several...
View Article[IA] Should I ask for Xtream WiFi360 or get my own extender?
My wife and I are both working from home right now but the home office I have set up has poor connection to our Mediacom provided modem/router combo. I am not able to stay connected to Zoom calls....
View ArticleComcast Just Extened No Caps Till The End June Will Mediacom Do it
Comcast just extended no caps till the end of June https://corporate.comcast.com/press/releases/comcast-extends-comprehensive-covid-19-response-policies-to-june-30 Will Mediacom extended the no caps...
View Article[IA] Cannot figure out max channel bonding
So I have asked customer support, what the maximum channel bonding is for my area (Des Moines) and they didn't understand what I was saying whatsoever. I have an SB6121, and am thinking about upgrading...
View Article** Mediacom Extends COVID-19 Initiatives**
Mediacom Communications announced today the company extension through June 30, 2020 of a series of previously announced initiatives directed at helping American families address work, education and...
View Article[IA]Mediacom phone
I’m interested in maybe getting the VOIP phone service with my current internet plan but I’m wondering if my current modem would work or would I need to purchase any additional equipment?
View ArticleInteresting times...
As some of you may know I am a service technician for Mediacom but posting here as a private individual unlike MediacomChad. Just wanted to say thanks to all of you out there for being understanding...
View Article[IA] Guys, I just want to play a game occasionally.
I tried showing this image to the support people on Twitter, who insisted I needed a tech in the house. I won't let anyone in the house. There's a global pandemic and such. I took a shot of the first...
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