Is Mediacom Throttling
I've noticed the last day or 2 I am getting about 30%-50% of my normal speed (200 megabits/sec and usually a little higher). I did a factory reset on the modem (netgear cm1000) to get the CMTS to put...
View Article40MHz or 20MHz
Low tech question from a low tech guy. My Mediacom Control Panel shows WiFi Channel Width at 40MHz. The WiFi Analyzer app on my mobile phone shows 20MHz. Which is actually correct? On my moble app I...
View ArticleHitron coda 4589 and DMZ
Ok, new modem today. I can't find a way to set a DMZ and have to do each individual port forward to my own router I can't see signal levels at all. Is there anyway to turn off...
View Article[IA] Internet moving slow for 2 days in 50321
Since Monday, our internet has been moving very slow. Streaming seems to work fine, but we've tested it on 4 computers (wired and wifi) and it takes a long time to load a webpage.
View ArticleData caps
So if data caps have been disabled during the pandemic during unprecedented network load, why have data caps at all unless it is solely a revenue stream instead of protecting network performance?
View Article[Cable HSI] WAN Search Domain?
I've been with Mediacom for a LONG time now, and I've never seen this before. Can anyone explain why I'm seeing this now? Doing a nslookup on rid.mccdp.com doesn't seem to come up with anything useful....
View Article[MO] half mbps upload when paying for 1GB package
I understand that lots of people are using the net but this .7 - .9 mbps upload is not right . I called and they said nothing seems off but said must be my modem lol. my wife used to work with at...
View ArticleDNS Suffix Changed
Hi, My DNS Suffix for a very long time has been utopia.net, which was apparently a virus that infected any connected devices in the router. I noticed that it switched to "rid.mccdp.com", what does this...
View Article[IL] Netgear C7800 Won't Provision / Obtain IP
Hi there everyone (and especially Chad!), I am having some trouble getting my Netgear C7800 to fully provision. The customer service rep on the phone said she could see the modem but it "wouldn't...
View Article[MN] Just upgraded my modem, service got slower
So I've been on the Mediacom 200Mbps plan for a couple years. Had the original router – Arris SB6141, and have gotten consistently good speeds. Decided that I wanted at least 16x4 channels, so upgraded...
View ArticleCannot connect to IPSEC VPN over Mediacom network
I use an IPSEC type VPN to connect to my employer's network while I'm working from home, and I have been unable to connect through my home internet. I have no issues connecting when using my phone's...
View Article[IA] Usage allowance increase March 22
I just got my bill today and see that it says: “Effective March 22, 2020 the usage allowance on your internet service will increase from 250GB to 400GB and your monthly rate for service will increase...
View Article[FL] Mediacom and New Construction
We are building our dream house in Santa Rosa Beach. The developer confirmed with Mediacom (prior to purchasing 8 lots) that is was serviceable by Mediacom. We have been running around in circles with...
View Article[IA] Issue reaching mail server
I host my own mail server on Digital Ocean. No issues reaching this service from my DSL from home. After switching to Mediacom, I have issues reaching this server and cannot figure out why. (I can ping...
View Article[IL] Upgrade issue
Mediacom Chad, send me a DM please. Just upgraded my modem and the 1gig service. Speeds never changed, still around 130 down and 25 up. Running the new modem through my TP-Link AC1200.
View Article[IA] Is IPv6 having an outage today?
IPv6 has been working well for a long time on my network, but is having issues today. I can see that my router is picking up an IPv6 address and is handing out IPv6 addresses on my network. Looking at...
View ArticleInternet usage missing from Support Account Dashboard
As of this morning (Sunday), the internet usage information seems to now be missing from my account dashboard on the Mediacom support page. It was there yesterday and the day before, as I had been...
View Article[IL] Intermittent Connection and High Ping Issues
For the last week to two weeks I've been having issues with high ping and recently connection loss. The ping issue happens consistently throughout the day, pinging to Google they normally sit around...
View Article[GA] 188.6 Mbps down on 1 Gbps tier directly wired to modem
Motorola MB8600 (DOCSIS 3.1) with Software Version 8600-18.2.12 Speed test run against http://speedtest.mediacomtoday.com/ My setup was working well until late Friday night when service went out...
View ArticlePretty Consistent Upload issues and Customer Service Problems
So for over a month now I've experienced really low upload like like than 1/4 of what we pay for. I've had 3 techs out. The first one talked about getting maintenance to do something. Then after a...
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