[IA] Outage in dubuque
Tried calling but got a message that they are experiencing higher than usual calls so something is going on but the mediacom tech portal says no outages
View Article[IL] Abnormally Slow speeds after replacing fried modem.
Hello all, I am writing this post because I was smart and had my router not hooked up to a surge protector which caused a surge to travel through my router to my modem and fried them both. I replaced...
View Article[NC] 10 MB Centurylink DSL is all we can get...need help Mediacom
Mediacom's last connection to a house is about 1.5 miles out. Every time i try to call Mediacom to find out what if anything can be done to get it out to me, i get passed around between local and...
View ArticleDropping Connection
Have been experiencing connection issues here. Drops off for 30 seconds or so about 15 times a day. Here is some of the info from the modem. This is a new modem I installed today because I was thinking...
View ArticleWondering whats going on here
When I'm plugged into my Netgear R6900.v2 router its not passing along an ipv6 address but when I plug straight into my modem Arris SB6183 I can get an ipv6 address, is this a configuration error on...
View Article[CA] CM in DOCSIS 3.0 Recovery Mode
Hello, My download speeds have dropped to 2-3mbit (upload is just fine). I noticed the following errors in the attached Cable Modem log that I have not seen before. Is there a chance this is an issue...
View ArticleOuttage
We had an outtage starting at around 7:30a cst on Friday aug 23. My wife called in and they told us there were no outages in our area but they could not ping our modem. I bought a new modem and could...
View ArticleMultiple Cable Modems
Does anyone know if Mediacom can and allows a customer to have more than one cable modem provisioned and working on the same account at the same time?
View ArticleOutside signal corrupt
August 15th I called Mediacom to downgrade my cable but found it would be cheaper if I upgraded. August 16th Mediacom came out and upgraded my cable from the outside while I was at work. A few hours...
View Article[IA] Why is so difficult to cancel!?
I don't understand why it needs to be so difficult to cancel part of your service. I called to just cancel my TV service, but keep my internet. I'm tired of paying ridiculous prices of $160 plus tax...
View Article[MO] Intermittent connection issues
I'm not sure where to turn to on this. I've had a tech come out multiple times and check my line only to tell me its good. I've had my modem replaced and still the same issues. Basically what I am...
View Article[IA] Arris 6183 slow. modem broken?
I just got an Arris 6183, and the download speeds are terrible. I'm not sure what the downlink channels are supposed to look like... Any tips?
View ArticleTechnicolor Modem -- Status screen?
I have a "all in one" Technicolor modem/router/phone gateway. when trying to access it locally, it reroutes me to homewifi.mediacomcable.com, and that site doesn't give any useful information about...
View Article[IL] Mediacom won't send me password reset link
I have tried every day for 4 days to get Mediacom to send me a password reset link so I can access my account to upgrade my internet package. I click on "Forgot Password" link at the Sign-in page then...
View Article[IA] [RANT] Opt Out Of Junk Mail Permanently - Continued
Related: https://www.dslreports.com/forum/r32317036-RANT-Opt-Out-Of-Junk-Mail-Permanently I call and post about it in March, and almost 6 months later, I STILL continue to receive junk mail from...
View Article[GA] Some questions after upgrading our service from 200 to 500
Yesterday, we upgraded our plan from 200 to 500. They said on the phone someone would have to come out here Friday, but I'm fairly certain we don't need a new modem or anything. In fact, after we got...
View Article[IA]Mediacom phone
I’m interested in maybe getting the VOIP phone service with my current internet plan but I’m wondering if my current modem would work or would I need to purchase any additional equipment?
View Article[IA] Modem not responding every so often
Okay, so I made a post a while ago and ended up having a tech come out. The tech replaced my modem but said everything was good and implied it was my router that was causing the issue. The issue is my...
View ArticleKudos to MediacomChad
I just want to relay my experience with MediacomChad over the years as he is one of the most helpful employees of a larger company I have ever dealt with. I have asked him for assistance many times...
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