[IA] New Install Cheat Sheet
Mediacom ran cable through our neighborhood this summer so I'm finally getting my house connected to it tomorrow. Anything I should be aware of when they come tomorrow afternoon to run the cable...
View ArticlePaying For 500mb Only Getting 268mb on a speed test
I am paying for 500mb only getting 268mb on speed test any tech here help me fix this problem?? https://www.speedtest.net/result/8653991567.png
View Article[MN] MediacomChad intermittent lag spikes, unstable internet
1.(description of problem)Unstable connection, ping spikes to 150-200+ every 5 seconds or so, packet loss and latency issues in games. 2.(Description of setup) Asus RT-AC66U + Arsis SB6183 3.Modem is...
View Article[IL] Mediacom Chad... Retention Options.
I've had Mediacom since June of 2014 (A little over 5 years) at my current address and had Mediacom at my previous address for over 8 years). My 2 year contract just expired, so my monthly rate just...
View ArticleInternet speed issues
Tonight the temps have dropped near freezing after raining over last night through most of the day today. As of right now when I speed test I am getting a little over half of my gig download speed and...
View Article[FL] High packet loss between 5pm and 1am
Hi, Help!! I'm having major packet loss issues with my Mediacom service. It only occurs in the evenings. I called support and they defaulted to saying it was a signal issue. I have a straight run from...
View Article[IA] Cancellation + Keeping Old Customers/New Customers
I signed up to finally vent because the concept of keeping old customers/new customers is frustrating. I've been with Mediacom for the past several years, and they tend to have 1yr or 2yr rates. It's...
View Article[IA] Prime 60
I have had MC for several years. The last plan that I had was Prime 60, which is now Internet 60. Wondering why my caps are still at 250 gb when Internet 60 caps are at 400 gb?
View Article[IA] Another night, no gaming no Netflix, it?s just the way it is
And year one more night where cable decides it just doesn’t want to be on I guess. Modem lights just flashing. But hey, good thing I picked up a new book. Just got another notification that Metro net...
View ArticlePoor service history repeats itself
Just had our phone/video/internet service moved to a different house across town this afternoon. We did not introduce any new devices (routers, DVRs, etc.). Everything worked this morning at our old...
View Article[FL] SB8200 Loses connection after 2 minutes
About 2 or 3 days ago I had a huge spike in signal levels and since then I've had to constantly restart the modem. Now it has gotten to the point that it will operate perfectly fine for two minutes and...
View Article[IL] Mail access
Has anyone else had problems accessing mediacom email since yesterday?
View Article[FL] Slow upload but get full 1gbps downloads after installing SB8200
1 :Problem: I recently bought my own SB8200 and had MediaCom support add it to my account. The process was fast and easy. They verified the modem had the correct configuration after enabling it. I soon...
View Article[IA] Internet Down in Cedar Rapids?
Woke up this morning to no Internet. Rebooted my router and no change. Is there an issue in the area?
View Article[IA] Did somebody at Mediacom trip over a network cable?
Okay... I have to ask internet, phone and TV, has been down in Des Moines, IA for at least 4 hours. There was an ETA of 12:40 cst for a time of repair. However that has been changed to unknown. What...
View Article[IA] Jumping Ship
Having been with Mediacom these past few years, I've always been content with their pricing. Steadily, their costs have increased to the point where I'm ready to jump ship. I went from paying $66 a...
View Article[IA] But there is no problem in the area - It's all good
So the tech's said they looked at an AMP downt he road and found something but it wasn't a major problem - So they made some adjustments and then left - Since then, internet is totally useless - But...
View Article[IA] Outage all day Still no Internet
Internet was down all day Thursday 10/24 finally my Modem SB8200 all the lights came on around 4pm still no internet called customer support they say they can’t see my Modem an that my Modem is offline...
View Article[IA] At my wits end...
I have tried everything I can think of to fix my problems on my end, but nothing seems to work, and of course mediacom just blames it on my equipment. I have tried one of their modems, different...
View Article[MO] New Subdivision, No service
I recently moved into a new section of a subdivision that is serviced by Mediacom. It is the same builders for the whole subdivision but I can't seem to get service. The builder contacted Mediacom last...
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